Effective Date: March 2024
Welcome to The Candle Store (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our services. By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information when you use our website creation services:
- Personal Information: We may collect personal information, including your name, email address, phone number, and business information when you sign up for our services or communicate with us.
- Payment Information: We may collect payment data for purchases, orders, or service requests, including valid credit card numbers, brands, and expiration dates. We store only very limited, if any, payment information (e.g. payment accounts, bank accounts, credit cards, or cheques) that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
- Website Information: In creating websites, we may collect content, images, and other materials provided by you to design and customize your website.
- Technical Information: We collect information related to your website’s usage, such as IP addresses, browser type, and access times.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track user behavior on our website. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use your information for the following purposes:
- Website Creation: We use your provided data and materials to create and customize websites according to your specifications.
- Communication: We use your contact information to respond to your inquiries, provide support, and keep you updated on the progress of your website project.
- Improvement of Services: We may use your website usage data to enhance and optimize our services and user experience.
- Legal Compliance: We process your data to comply with legal obligations and protect our rights.
How We Share Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist us in delivering our services, such as hosting providers, domain registrars, and payment processors. These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.
Security of Your Information
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption, access controls, and regular security assessments to safeguard your data.
Your Choices and Rights
- Access and Correction: You have the right to access and correct your personal information. You can do this by contacting us at 770-228-0833.
- Opt-Out: You can opt out of receiving promotional communications from us at any time by following the instructions provided in the communication.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via email or a notice on our website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at 770-228-0833.